Accessibility statement

• Our target for benchford.com and benchford.app is the Web Content Accessibility Guidelines (WCAG) version 2.2, Level AA. A target is a goal we build and test toward. It is not a claim that every page meets it today.
• We have not had a third-party accessibility audit yet.
• If something does not work for you, or you need another format, email [email protected] with the page and what happened. Tyler Rice owns accessibility at Benchford and will review any issue that our reply does not solve.

Last reviewed 2026-10-16. This page is updated when counsel review completes.

Benchford LLC (organization pending with the Colorado Secretary of State) wants everyone who needs to use benchford.com and the benchford.app client portal to be able to. Our target is WCAG version 2.2, Level AA, for both. A target is a goal we build and test toward. It is not a claim that every page meets it today.

We build with accessibility in mind: text and interface colors chosen for contrast, forms with visible labels, visible focus indicators, headings and landmarks that make sense to screen-reader users, and motion that respects the reduced-motion setting. We have not yet had a third-party accessibility audit, and we will update this statement when that changes.

Some content comes from other providers, for example Stripe's payment fields, and may not meet our target. If you cannot use a payment step, write to us and we will arrange another way to pay. Proposals and agreements signed in the portal are available in an alternate format on request.

We run automated accessibility checks and review key pages and flows by hand. We record each issue, fix it and note the date of the fix. We say what is fixed and what is still open. We do not use overlay or accessibility widget products to claim fixes.

If you cannot use part of the site or portal, or need information in another format such as large print, plain text or a phone call, email [email protected]. Tell us the page or screen, what you tried to do and what happened. We will reply in writing and offer a way to get what you need while we fix the cause. If our reply does not solve it, ask for the issue to be reviewed by Tyler Rice, who owns accessibility at Benchford.

Title II of the ADA covers state and local governments. The Department of Justice rule requires their web content and mobile apps to meet WCAG 2.1 Level AA, which is the standard in the rule. An interim final rule that took effect on 2026-04-20 moved the compliance dates to 2027-04-26 for governments with a population of 50,000 or more, and to 2028-04-26 for smaller governments and every special district (ada.gov, read 2026-10-16). Verify the dates against the rule, because they have moved before.

The public entity is responsible for the accessibility of its own web content, including content a vendor builds. A vendor cannot take that responsibility over. For public-sector builds we build to WCAG 2.1 Level AA at a minimum and aim for 2.2 Level AA, test against the standard on the schedule in the statement of work, and document fixes within the time it states. This is an effort stated in the contract. It is not a certification, an audit or a promise that an entity meets the rule by a date. The entity should have its own advisers review its obligations.

Private businesses are generally covered by Title III of the ADA, and health providers that receive federal funding have their own rules. The same build-and-test approach applies. We do not give legal advice on which law covers a client.

The site and portal are built with standard web technologies (HTML, CSS and JavaScript) and rely on them for accessibility. This statement describes our target and our practice as of the date above. It does not create a legal commitment beyond what a signed agreement says. We will update it after each review.